Saturday, November 22, 2008

Two ears and one mouth...

Recently this old saying has surfaced in a number of conversations and presentations that I have been privileged to be a part of. I thought I should share my thoughts here, and share the love of this age old saying.



You have two ears and one mouth, and that's the proportion you should use them.



How many times in the past have you been in an important meeting, and when concluded, only to find that you appear to have missed some key, critical information? It has certainly happened to me on a number of occasions. Until, that is, someone shared the love of this old saying to me.



If you can actually resist opening your mouth, and therefore not talk, but more importantly, concentrate on what the other party is discussing, the chances of you absorbing what they are trying to say (whether directly, or indirectly) increases exponentially... to your favour.



And this is the point, by gaining the direct and indirect insights (ie. the world according to the other party), you are leaps and bounds of someone else (perhaps your competitor).



But this doesn't just apply to business dealings.... again, how many times have you had a conversation with your loved one, and later, could not recall what he / she was really drilling down to from within the conversation? Its happened to us all, and will continue to do so, if you don't zip it.



Of course, verbal acknowledgments do assist the non verbal signs, confirming the simple fact you are listening, but that's just the point.... two ears and one mouth.



So the next time you are sitting with someone (business or pleasure), give it a go, and let me know what the outcomes were.



My thoughts and twitters for now,



Thomas

No comments:

Post a Comment